Contact Us
Got a question about one of our crypto casino reviews, spotted something that needs updating, or want to flag an issue with a site we cover? Here's how to reach the Online Crypto Casino team.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of business days. If your question relates to a specific casino's bonus terms, payout speed, or licensing, include the site name so we can point you to the right details or look into it further.
What we can help with
- Corrections or updates to a review — bonus terms, coin support, or licensing changes we may have missed
- General questions about how crypto casinos work for US players, including deposits, withdrawals, and no-KYC play
- Feedback on a casino you've used, whether positive or negative, so we can keep our rankings honest and current
- Suggestions for sites or topics you'd like us to cover
- Reports of broken links, outdated offers, or anything else that looks off on the site
What we can't do
We're an independent review and comparison site, not a casino operator. We can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your funds on any site we review. Account-specific issues — a delayed withdrawal, a locked account, a bonus that didn't apply correctly — need to go directly to the casino's own support team, since we have no access to player accounts.
Likewise, we don't provide legal or tax advice. If you have questions about the legal status of crypto gambling in your state, or how gambling winnings and crypto gains are taxed, a licensed attorney or tax professional is the right place to ask — not a comparison site.
Before you write in
A few things are worth checking first, since they cover most of what readers ask us:
- Our About Us page explains who runs this site and how we approach reviewing crypto casinos
- Our Terms and Conditions page covers how the site operates and the limits of the information we publish
- If you're concerned about your own gambling habits or those of someone close to you, our Responsible Gambling page has practical guidance and support options
A note on gambling responsibly
Crypto casinos featured on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US federal or state regulator. That means the player protections and self-exclusion tools common at state-regulated operators aren't guaranteed to be in place. Gambling involves real risk of losing money, and playing with crypto adds the further risk of price volatility between depositing and cashing out. Nothing on this site should be read as a guarantee of winnings or a way to make money reliably.
If gambling stops being fun or starts to feel like a problem, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. All content here is intended for adults of legal gambling age — 18+ or 21+ depending on the site and your state's rules — and eligibility always depends on the laws where you live.
Still have a question?
If none of the above answers what you're after, send us a message at [email protected] with as much detail as you can. It helps us give you a useful answer rather than a generic one.